Privacy Policy

Introduction

Welcome to FitLifePortal (“we,” “us,” or “our”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fitlifeportal.com and use our services.

By accessing or using FitLifePortal, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website:

1.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

• ✅ Subscribe to our newsletter
• ✅ Fill out contact forms or feedback forms
• ✅ Submit comments on blog posts
• ✅ Register for an account (if applicable)
• ✅ Participate in surveys or promotions
• ✅ Contact us via email or social media

This may include:

• Full name
• Email address
• Phone number (optional)
• Location/Country
• Age group (for personalized content)
• Fitness goals or health interests

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• IP address
• Browser type and version
• Device type (mobile, desktop, tablet)
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit
• Cookies and similar tracking technologies

1.3 Health-Related Information (Optional)

If you interact with health-related content, fitness calculators, or doctor-contributed articles, we may collect:

• Fitness level or activity preferences
• General health interests (e.g., weight loss, muscle building, mental health)
• Anonymous survey responses about wellness goals

⚠️ Important: We do NOT collect sensitive medical data such as medical records, diagnoses, prescriptions, or personal health information (PHI) unless explicitly required and secured.

1.4 Doctor-Submitted Content

If you are a verified doctor contributing content to FitLifePortal, we collect:

• Professional credentials (degree, license number, specialization)
• Profile photo and biography
• Published articles, advice, and expert opinions

Note: Doctor credentials are verified before publication to ensure content authenticity.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide and Improve Our Services

• Deliver personalized fitness and wellness content
• Send newsletters, health tips, and blog updates
• Respond to inquiries, comments, and support requests
• Analyze website traffic and user behavior to improve functionality
• Develop new features, tools, and resources

2.2 To Communicate with You

• Send promotional emails about new articles, fitness programs, or exclusive content (you can opt-out anytime)
• Notify you about updates to our Privacy Policy or Terms of Service
• Provide customer support and respond to feedback

2.3 For Research and Analytics

• Understand user preferences and demographics
• Monitor website performance and optimize user experience
• Conduct surveys to improve content quality

2.4 For Legal and Security Purposes

• Prevent fraud, abuse, or unauthorized access
• Comply with legal obligations and respond to lawful requests
• Protect the rights, property, and safety of FitLifePortal, our users, and the public

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve your browsing experience.

3.2 Types of Cookies We Use

3.3 How to Manage Cookies

You can control or delete cookies through your browser settings:

• Google Chrome: Settings > Privacy > Cookies
• Mozilla Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Manage Website Data

Note: Disabling cookies may affect website functionality.

3.4 Third-Party Tracking

We use third-party services for analytics and advertising:

• Google Analytics (website performance)
• Google Ads (targeted advertising)
• Facebook Pixel (social media engagement)

These services may use cookies to track your activity. For more information, visit:

• Google Privacy Policy
• Facebook Data Policy

4. Sharing Your Information

We respect your privacy and do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4.1 When We Share Information

We may share your data in the following circumstances:

4.1.1 With Service Providers

We work with trusted third-party service providers who assist us in operating our website:

• Email service providers (e.g., Mailchimp, SendGrid)
• Website hosting providers (e.g., WordPress, Cloudflare)
• Analytics tools (e.g., Google Analytics)
• Payment processors (if applicable)

These providers only access data necessary to perform their services and are contractually bound to protect your information.

4.1.2 For Legal Compliance

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• Protection of our legal rights or safety of others

4.1.3 Business Transfers

If FitLifePortal is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.1.4 With Your Consent

We may share your information with third parties if you explicitly consent to such sharing.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures

• SSL/TLS Encryption: Secure data transmission (HTTPS)
• Firewalls: Protect against unauthorized access
• Regular Security Audits: Monitor for vulnerabilities
• Access Controls: Limited access to personal data by authorized personnel only

⚠️ Disclaimer: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 Access and Correction

• Request a copy of the personal information we hold about you
• Update or correct inaccurate information

6.2 Deletion (Right to be Forgotten)

• Request deletion of your personal data (subject to legal obligations)

6.3 Opt-Out of Marketing

• Unsubscribe from promotional emails by clicking the “Unsubscribe” link in any email
• Opt-out of personalized ads through browser settings

6.4 Data Portability

• Request your data in a structured, machine-readable format

6.5 Withdraw Consent

• Withdraw consent for data processing at any time

To exercise your rights, contact us at:
📧 Email: info@fitlifeportal.com

We will respond to your request within 30 days.

7. Third-Party Links

FitLifePortal may contain links to external websites, including:

• Doctor profiles on external platforms
• Research studies and medical journals
• Social media pages
• Affiliate partners

⚠️ We are NOT responsible for the privacy practices of third-party websites. Please review their privacy policies separately before providing any personal information.

8. Children’s Privacy

FitLifePortal is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will delete it promptly.

Parents/Guardians: If you have concerns about your child’s data, contact us at info@fitlifeportal.com.

9. International Data Transfers

FitLifePortal is based in Bangladesh, but our website is accessible globally. If you access our website from outside Bangladesh, your information may be transferred to and processed in countries with different data protection laws.

By using our website, you consent to the transfer of your information to Bangladesh and other countries where we operate.

10. Doctor-Contributed Content

10.1 Verification Process

All doctors contributing to FitLifePortal undergo a strict verification process:

• ✅ Credential verification (degree, license, specialization)
• ✅ Review of professional background
• ✅ Approval by our editorial team

10.2 Content Disclaimer

Doctor-contributed articles are for informational purposes only and do NOT constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for personalized medical advice.

10.3 Doctor Data Protection

Doctor profiles and credentials are stored securely and used solely for content attribution and credibility.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features.

When we update this policy:

• The “Last Updated” date will be revised
• Significant changes will be announced via email or website notification

Your continued use of FitLifePortal after changes constitute acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: info@fitlifeportal.com
🌐 Website: www.fitlifeportal.com
📍 Address: Rangpur, Rangpur Division, Bangladesh

We aim to respond to all inquiries within 48 hours.

13. Compliance with Privacy Laws

FitLifePortal is committed to complying with applicable data protection laws, including:

• GDPR (General Data Protection Regulation – EU)
• CCPA (California Consumer Privacy Act – USA)
• PIPEDA (Personal Information Protection and Electronic Documents Act – Canada)
• Bangladesh Data Protection Laws

If you are a resident of the EU, California, or other jurisdictions with specific privacy rights, please refer to Section 6 for your rights under these laws.

By using FitLifePortal, you acknowledge that you have read and understood this Privacy Policy.